Effective Date: 21/07/2023

 

  1. Introduction

 

Welcome to GotePay. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

 

  1. Information We Collect

 

2.1 Personal Information

We may collect the following types of personal information:

– Contact Information: Name, email address, phone number.

– Payment Information: Credit/debit card details, bank account information.

– Account Information:  Username, password, transaction history.

– Billing Information: Address, payment preferences.

 

2.2 Non-Personal Information

We may collect non-personal information such as:

Device Information: IP address, browser type, operating system.

Usage Data: Pages visited, time spent on the site, clickstream data.

 

  1. How We Collect Information

 

Directly from You:  When you register an account, make a purchase, or contact customer service.

Automatically: Through cookies and similar technologies when you use our services.

From Third Parties: For example, payment processors, API partners.

 

  1. How We Use Your Information

 

To Provide Services: Process transactions, manage your account, and provide customer support.

To Improve Services: Analyze usage to enhance user experience and improve our offerings.

To Communicate: Send updates, newsletters, and promotional materials.

To Ensure Security: Prevent fraudulent activities and ensure the integrity of our platform.

To Comply with Legal Obligations: Adhere to applicable laws and regulations.

 

  1. Sharing Your Information

 

We may share your information with:

Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, and customer support.

Business Partners: API integration partners and other businesses we collaborate with.

Legal Authorities: When required by law or to protect our rights and users’ safety.

 

  1. Data Security

 

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

 

  1. Your Rights

 

You have the right to:

Access Your Data: Request a copy of the personal information we hold about you.

Correct Your Data: Update or correct your personal information.

Delete Your Data: Request the deletion of your personal information.

Restrict Processing: Limit the way we use your data.

Data Portability: Obtain your data in a structured, commonly used, and machine-readable format.

 

  1. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to enhance your experience on our site. You can control the use of cookies through your browser settings.

 

  1. Third-Party Links

 

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any linked sites.

 

  1. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

 

  1. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

GotePay

Email: Contact@gotepay.com

Phone: 0916 779 4300

Address: 111rd Gwarinpa, Abuja